Privacy, Refund & Service Policy

Elite Fitness Miami

Privacy Policy

Elite Fitness Miami respects your privacy. Personal information submitted through our website, forms, advertisements, or communications—including your name, email address, phone number, fitness goals, and other information you voluntarily provide—is used to respond to your inquiry, provide our services, schedule consultations or training sessions, and communicate relevant information about Elite Fitness Miami.

We do not sell or rent your personal information to third parties. Information may be shared with trusted service providers only when reasonably necessary to operate our business or provide our services, subject to applicable law.

By submitting your information, you consent to being contacted by Elite Fitness Miami by phone, email, or text regarding your inquiry and requested services. You may request that marketing communications stop at any time.

Payments & Refunds

All packages and services must be paid according to the agreed payment terms.

A refund may be requested within 7 calendar days of the initial payment. If a refund request is approved and applicable, the refundable balance will be processed within 21 calendar days from the date of the initial payment.

After 7 calendar days from the initial payment, all payments are final and non-refundable, including partially used packages, except where otherwise required by applicable law.

Any completed sessions or other agreed charges may be deducted from the refundable balance where applicable.

Cancellations & Rescheduling

Clients should provide at least 24 hours' notice when cancelling or rescheduling a training session. Sessions cancelled with less than 24 hours' notice or missed without notice may be counted as completed, except in circumstances otherwise agreed with Elite Fitness Miami.

Coach Replacement

Elite Fitness Miami may provide a replacement coach when necessary due to scheduling, availability, relocation, illness, operational requirements, or other circumstances. A coach replacement does not automatically entitle the client to a refund.

Health & Responsibility

Clients are responsible for informing their coach of relevant injuries, physical limitations, medical restrictions, or other conditions that may affect their ability to exercise. Clients should obtain appropriate medical clearance before beginning an exercise program when necessary.

Participation in physical training involves inherent risks. Clients participate voluntarily and are expected to follow reasonable safety instructions provided by their coach.

Results

Elite Fitness Miami provides professional coaching, programming, accountability, and support. Individual results vary and depend on factors including attendance, consistency, nutrition, lifestyle, health, and adherence to the program. Specific results are therefore not guaranteed.

Confidentiality

Client information and communications are treated as confidential and handled with reasonable care, subject to legal and operational requirements.

Policy Acceptance

By purchasing a package, booking services, or participating in training with Elite Fitness Miami, you acknowledge and agree to these policies.

For questions regarding this policy, please contact Elite Fitness Miami.

Last updated: September 2026